Services
Back-Office Operations
Reliable people for the operational work that keeps your business running, documented as clear processes and measured every week.
What's included
What we take off your plate.
Data entry & processing
Accurate entry across CRMs, ERPs, spreadsheets and portals.
Document management
Sorting, indexing, extracting and filing documents to your standards.
Compliance support
Tracking licences, insurances, certifications and renewal deadlines.
Reporting
Weekly and monthly operational reports and dashboards built from your data.
Outcomes
What you can expect.
- Clear, written processes (SOPs) for every task we take on
- Quality checks built into every workflow
- Weekly reporting on volume, turnaround and accuracy
Tools we work with
- Microsoft 365
- Google Workspace
- Salesforce
- Monday.com
- Asana
- SharePoint
Using something else? We learn your tools during onboarding and document every process.
FAQ
Common questions.
What if our processes are not documented?
That is common. We document them with you during onboarding, and you keep the SOPs.
Which hours do you work?
We schedule shifts to overlap with your business hours, including Australian, UK and North American time zones.
Ready to take work off your plate?
Book a free 30-minute discovery call. We will look at your workflows and tell you honestly what we can take on and what we can automate.